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When does the pre-payment for my first month start?

When signing up for a service with us online a pre-payment is taken for your first month of ADSL or NBN bundle access fee. Charges for the service only commence when your service becomes active.

For example, your NBN may take 10 days to active with NBN Co, so the pre-payment you make would start from the time that you are activated for the first month.

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