We won the Mozo Experts Choice nbn® Provider of the Year!

2021-06-22 09:23 am

We won the Mozo Experts Choice nbn<sup>®</sup> Provider of the Year!

The team here at Tangerine Telecom are so excited to win the 2021 Mozo Experts Choice nbn® Provider of the Year! Not only that, but we also scooped another three awards for the Best Standard NBN25 Plan, Best Standard Plus NBN50 Plan and the Best Fast NBN100 Plan.


Winning the Mozo Experts Choice Awards is a huge achievement as the criteria for selection is super strict. Mozo assessed 107 retailers of home connections listed on the NBNCo website to see which internet plans lived up to their advertised hype. As you might know, Tangerine doesn't waste money on flashy marketing campaigns so we can give our customers the very best value and prices.


The Mozo's Experts Choice nbn® Provider of the Year report states:


"Product providers don't pay to be in the running with our awards, and we don't play favourites. Our judges base their decision on hard-nosed calculations of value to the consumer, using Mozo's extensive product database and research capacity. We identify the most important features of each product, group each product into like-for-like comparisons, and then calculate which are better value than most or offer market-leading features."


Mozo looked into many factors that can have a big impact on which nbn® plan a customer will select, including:

  • Costs: Mozo looked at all expenses including set-up costs, montly charges and the cost of the lowest priced modem available from the nbn® provider
  • Speed: Mozo assessed advertised speed - so those who did not list a typical evening speed or those plans which offered lower speeds than the nbn® recommended were also not assessed
  • Customer support: Only those nbn® providers that offered support at least between the hours of 9am and 7pm on weekdays and for some hours on Saturdays and Sundays could be considered
  • Delivery: The Mozo team checked out both fibre-to-the-node and fibre-to-the-curb as the most cost-effective and most widely-available option to a large number of internet users.

 

Mozo has this to say about Tangerine's XXL Plan which won the Fast nbn® 100 Experts Choice Award:


With an advertised typical evening speed of 92Mbps, it's not hard to see why Tangerine Telecom's XXL Speed Boost plan won a 2021 Mozo Experts Choice Award for best fast NBN. On top of this, it also comes with unlimited data and a $0 set up fee.


Mozo also praised Tangerine's XL Plan which won the Experts Choice Standard Plus NBN50 Plan: 


Got a budget to stick to, but still want a fairly fast nbn® plan? Tangerine Telecom's XL Speed Boost might be worth checking out. This nbn® plan comes with a decent advertised typical evening speed of 50Mbps and unlimited data. There is also a $0 set-up fee and no lock-in contract to worry about. The 2021 Mozo Experts Choice for best Standard Plus nbn® is simply the cherry on top.


And Tangerine's Standard Speed Plan won the Mozo Expert's Choice Best nbn® 25 Plan with these comments:


If you're more of a casual surfer and Netflix watcher, then you might be after a more basic plan. Of course Tangerine Telecom's Standard Speed nbn® plan isn't just any basic plan, it's an award-winning basic nbn® plan. Specifically it just won the 2021 Mozo Experts Choice Award for best Standard Speed plan. It offers an advertised typical evening speed of 25Mbps and unlimited data. There's also a $0 set-up fee and no contract. 


Prices and details for all Tangerine's award-winning plans can be found here.


Our Managing Director here at Tangerine, Andrew Branson, said the team was excited by the news and thrilled to be named nbn® Provider of the Year.


"We have always strived to be the best nbn® Provider in Australia so it's fantastic that this award shows we are achieving our goal," said Andrew.


"Our customers continue to rally behind our offers and appreciate our honeymoon deals, no contract terms and our 14 day nbn® trial," he said.


We look forward to welcoming more new customers and continuing to service our loyal existing customers in the years ahead.


Check out the segment on Sunrise about Tangerine winning Mozo's nbn® Provider of the Year for 2021:

 

 Now, to celebrate!

 

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

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