Contact Us

GOT ANY JUICY QUESTIONS

WE CAN HELP WITH?

EXISTING CUSTOMERS

You can call us during support hours on 1800 211 112, or login to our Customer Portal any time to manage your service, submit a service or billing enquiry, request a payment extension, or log a case with our technical support team.

Alternatively, jump onto Live Chat in the bottom righthand corner of our website for 24-hour technical support Monday to Friday, or 8am - 8pm Saturday to Sunday (AEST).

For general sales or service enquiries, you can contact us via WhatsApp on +61 429637422. However, please be aware that WhatsApp is not suitable for time sensitive requests, such as technical support, service cancellations and financial hardship assistance.



NEW CUSTOMERS

Find us on Live Chat or via WhatsApp on +61 429637422. Alternatively leave us a message below and this will be forwarded to our Sales Team.



Customer Service

8.30am – 7pm, Weekdays,

9.00am – 6pm, Saturdays AEST

Technical Support

1800 211 112

24 hours, 7 days a week

Pay Bills by Phone

1300 850 463

(24 hrs a day)

Media enquiries

For media enquiries only 
pr@tangerinetelecom.com.au

INTERPRETING SERVICE

If you're d/Deaf or find it hard to hear or speak to hearing people on the phone, you can make a call through the National Relay Service (free service).

If English isn't your first language, you can access personal translating and interpreting services through TIS National (fees apply).

Tangerine Telecom

Lv 6. 132-136 Albert Road South Melbourne, VIC 3205, Australia

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

Product Review
Tangerine Telecom is rated 4.2 out of 5 by 7700 customers