Help & FAQs

Do i get a static IP address with my nbn® connection?

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We offer sticky IP addresses.

All Tangerinenbn® plans include a sticky IP address. This means that the public IP address of your connection does not change every time you connect to our network This is useful if you wish to access computer or other connected equipment from outside your property. This may include CCTV cameras, or a home media centre or NAS drive. Please note though that in very rare occassions as deemed necessary by network engineering team - there may be rare instances where the IP address could change.

The sticky IP address is only available after your service becomes active. You can quickly check what this is by going to http://whatismyipaddress.comor typing 'What's my IP' into google.

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