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Help & FAQs

How long does it take to transfer a phone service to Tangerine NBN?

It generally takes between 1 - 2 weeks to transfer an existing telephone number from another provider to Tangerine. This is dependent on the losing provider releasing the number in good time. This process is known as porting. We will require your telephone number, name of previous provider and your previous providers account number in order to submit your port.

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