Help & FAQs

What's the difference between the standard NBN modem and the upgraded modem ?

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The standard modem is the Netcomm NF10WV. It includes Wifi and is perfectly suitable for most homes. You can connect up to 4 devices to it using an ethernet cable plus as many wireless devices as you need.

The upgraded modem offers AC1600 Wifi, which provides wireless broadcast at 2.6Ghz and 5Ghz. This provides faster data transfer between different devices in your home. It also provides a greater range of Wifi meaning it will reach further locations in your home than the standard NBN modem.

If your house is particularly large or you simply want, best possible performance from your home network the upgraded modem (Netcomm NF18ACV) is for you. 

You can purchase the upgraded modem when completing your sign up at the check out.

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