Help & FAQs

When do charges start for my service ?

Unlimited NBN Plans from $49.90/mth - See Plans

Monthly charges will start for your service when NBN is activated at your property. We will email you when this activation is complete and charges will begin from this date.

Please note that this is not the same as the date that you plug in your NBN modem. As such we recommend plugging in your modem as soon as you receive the confirmation email from us so you can make the most of your NBN plan.

Go Back

Download your FREE Guide to the NBN

See our Privacy Collection Statement

Recent Help Articles

Connecting your own BYO Modem
How do I relocate my NBN service?
Can I keep my phone number when I switch to NBN™ Phone?
Do I need to supply my bank account details at sign up ?
How can I pay my account ?
Tips to improve Wifi coverage
How can I keep my ADSL connection secure ?
What is the NBN New Development Charge ?
Do you offer voice plans on NBN ?
How does nbn™ work