Help & FAQs

Why is my NBN Order On hold?

Unlimited NBN Plans from $44.90/mth - See Plans

There are various reasons why is your order On hold, we have created a guide which helps you understand why is the order on hold and what needs to be done for the order to progress. Please click on the link below:

 NBN Order On Hold Reasons


For further information, feel free to reach out to our team:

Email us: Simply reply to the NBN On Hold email you received or to 

Phone: 1800 211 112

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