YOU COULD GET A
$0 FIBRE UPGRADE
PLUS $30 DISCOUNT OFF RRP FOR 6 MONTHS *
BY SIGNING UP TO AN ELIGIBLE FAST SPEED PLAN.
*Offer ends 27/06/24. T&Cs apply
Check Address
Get the premium nbn® experience
Upgrade your nbn® Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection to high-speed Fibre (FTTP) with an eligible Tangerine plan.*
Reliable Connection
Experience greater reliability and a crystal-clear connection on FTTP technology.
The fastest Speeds
Fresh Fibre allows you to access superior speeds for a $0 installation cost.*
Check if your place is eligible
for a $0 fibre upgrade *
Build your plan
Choose your nbn® speed
NEW CUSTOMER DISCOUNT*View full Fresh Fibre Terms and Conditions here
choose your modem
Access premium performance and speeds
The latest NetComm Wi-Fi 6 devices for your home.
Upgrading to Fresh Fibre is easy!
SELECT YOUR
nbn® PLAN
Enter your address to check that your
home is eligible for fresh fibre. If so,
select one of our eligible plans.
WE'LL ORGANISE YOUR
FIBRE UPGRADE
Sit back and relax while an nbn® technician
installs fibre directly to your home.
ENJOY FAST,
RELIABLE nbn®
Once your new fibre connection is live &
you've configured your modem, get in touch
with our team to cancel your old service.
Any questions?
Call 1800 211 112
Our Technical Support team are available 24 hours Weekdays, 8am -8pm, Weekends & Public Holidays (AEDT)
What is Fresh Fibre?
What are the benefits of upgrading to Fresh Fibre?
What’s the difference between the connection types FTTP, FTTN or FTTC?
I want to upgrade, what does a Fresh Fibre connection require?
How do I know if my existing equipment will work with Fresh Fibre?
I have an active FTTN or FTTC service with a different provider but would like to switch to Tangerine and upgrade to Fresh Fibre, what do I need to do?
WHAT IS A FRESH FIBRE nbn® UPGRADE?
Let’s take a short trip down nbn® memory lane…
When the nbn® first started rolling out across the country way back in 2011, customers were not offered the option to choose which technology they would be connected to. Most found themselves utilising Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connections. Both of these technologies still today rely heavily on the old, deteriorating copper telephone network, which can adversely affect the stability and speeds achieved.
Fast forward to the year 2022 where nbn® Co started the process of extending the fibre directly to 3.5 million homes and business across the country via their Fibre Connect program. Known as Fibre to the Premises (FTTP) – or, as we like to call it, Fresh Fibre. This technology provides much higher speeds and stability as slow internet is (to borrow slang from the early naughties) so yesterday!
Now, if you are one of these lucky 3.5 million Fibre Connect premises, you might already be eligible to upgrade your FTTN or FTTC connection to Fibre to the Premises (FTTP) for a $0 installation cost with Tangerine! To discover if you are Fresh Fibre-eligible, simply enter your address into the search bar on this page.
If you are not currently eligible for a $0* fibre upgrade, don’t despair. nbn® Co has suggested that by the end of 2023, up to 8 million premises in total will be eligible to access a Fibre Upgrade. In the meantime, you can check out our available nbn® plans here.
WHAT ARE THE BENEFITS OF UPGRADING YOUR nbn® TO FRESH FIBRE?
The ultrafast broadband speeds, of course!
For starters, by upgrading to full fibre nbn® , you will get access to faster and more reliable home internet. Additionally, FTTP technology has lower latency - so applications run more smoothly and there is less delay in video calls, gaming and streaming.
This could be a game changer for anyone currently trying to work & / or study from home, while the rest of the household are gaming, doing homework or watching shows!
On top of ultrafast speeds, the removal of the old copper telephone network creates much better stability, meaning fewer dropouts, and a greater, much more reliable connection.
HOW DO I GET MY $0 FRESH FIBRE UPGRADE?
Start by punching your address into the box at the top of this page to find out if your address is eligible for a Fresh Fibre upgrade.
ORDER SUMMARY
Save Order & Email
ORDER SUMMARY
Save Order & Email
Why get nbn® from Tangerine?
no lock in contracts
We’re confident you’ll love it
7 days technical support
We’re here for you, weekends included
Free Standard Connection
We get you up and running quickly
$50 referral bonus
Spread the word, and get paid
Why Tangerine Telecom for nbn® plans?
Tangerine has been feeding Australia with no lock-in contract nbn® plans since the nbn® rollout began and now have thousands of nbn® users across the country. Most people in the country will need to move to nbn® in order to keep a fixed line broadband and phone service.
The team behind Tangerine have collectively more than 50 years experience in the telecommunication industry and now spend all their time connecting homes to the nbn® .
Tangerine is an authorised retail service provider of the nbn® and connects through the national network of Vocus Communications. This means we can provide nbn® across the country wherever FTTP, FTTC, FTTN, HFC or Fixed Wireless is available. The Vocus network provides top in class reliability and high levels of network redundancy. We benefit from local POP (point of presence) in each major capital city (including Perth!).
All our nbn® plans include unlimited data and have no lock in contract.
That means the whole household can use the internet to their hearts content with no excess charges and no speed shaping.
Tangerine supplies Netcomm nbn® ready modems that support all types of nbn® connection. This includes FTTP, FTTC, FTTN, HFC, Fixed Wireless. Wifi devices start at just $129.90 for our Netcomm CF40 Wi-Fi 6 modem one-off which includes delivery. We also support a BYO modem option meaning you can bring your own modem or use an existing nbn® ready device. This is great for the environment as minimizes the need for unwanted modem replacements. Please be sure to read the BYO modem requirements before purchasing a device or signing up.
We also provide an a MESH bundle modem option, the Netcomm NF20WIFI6 + 1 Satellite or Netcomm NF20 WIFI6 + 2 Satellites allowing you to get the most from your home network. The NS-01 allows you to extend your wifi signal around your home and create a Wifi MESH. For those after premium wifi performance, select the eero 6+ Wi-Fi router. The eero 6+ offers efficient coverage around the home and comes with world-class encyrption and security protocols. Plus, by adding more eero devices, you can increase the coverage area throughout your home.
It is easy to bundle a home phone plan with your nbn® data plan. For just $10 per month we offer unlimited local, national and mobile calls within Australia. You can keep your existing phone number and this price includes line rental!
So, what are you waiting for? Sign up today for an unlimited nbn® plan and we will connect you as quickly as we can.
What Next?
Now that you’ve found the Tangerine nbn® plans you can order your service right now via our online sign up tool. If you check out our nbn® speed options and select an unlimited plan.
The first month of nbn® access fee is charged at sign up plus any one-off nbn® modem charge.
After payment is successfully completed using a VISA, Mastercard or AMEX we will get straight to work and submit your order to nbn® . If nbn® has not been connected at the property before it will usually take between 1 and 3 weeks for the next available appointment to be set to activate nbn® at your address. See our article ‘How Long Does It Take to Get Connected to the nbn®’ for more information on installation time frames.
We will keep you up to date on every step of the process to activate of your nbn® connection.
We will notify you if access to the property is required to complete your nbn® activation. If it is required it is important that you are able to provide access during the activation appointment. If the schedule is not convenient, just let us know and we can re-schedule this for you.
nbn® ready modems are shipped prior to your appointment so that they are ready to go as soon as nbn® completes the activation.
Our technical support team is also available 7 days per week and during extended hours to assist should you ever require assistance getting online.
