Tangerine named finalist in the Broadband category of the Finder Telco Awards
2022-06-28 10:49 am
By Dylan Crismale, utilities writer at Finder
Proving itself to be a standout provider in the broadband space (with the juice to go even further), Tangerine has been named a finalist in the 2021/22 Finder Awards.
What are the Finder Telco Awards?
The Finder Awards celebrate and acknowledge the créme de la créme of Australian brands across 200+ categories (including broadband), with Australian customers determining the winners and finalists.
Finder worked with leading data, insights and consulting company, dynata, to conduct nearly 20,000 surveys and get real customer feedback around product purchasing and level of satisfaction with those products.
Finalist for best rated broadband provider
Tangerine proved that Aussies really do find it appealing, with 94% of customers polled recommending Australias juiciest NBN.
Tangerines nbn™ plans offer excellent value with significant discounts for the first 6 months and a 14-day trial if your thirst for a decent internet connection isn't quenched.
Can you expect reliable service for fair prices? Aussies certainly think so. Looking at the numbers under the rind, it's easy to see why Tangerine qualified as a finalist. Customers rated Tangerines nbn™ plans 4.2/5 for reliability and value for money. Not too shabby, eh?
Of course, when it comes to nbn™ one of the main things customers care about is speed and fast it is.
With excellent typical evening speeds on Tangerine's standard and XL Speed Boost plans, it's easy to see why customers rated it 4.3/5 for speed.
Got a problem? Tangerines team knows what they're doing, scoring 4.4/5 for customer service. At the end of the day, Australians showed they're really impressed by the brand with an overall satisfaction score of 4.5/5.
Congratulations Tangerine for your fantastic service, in both senses of the word for keeping Aussies connected and keeping your customers happy.
You can learn more about the Finder Telco Awards over on the Finder website.
Dylan Crismale is a utilities writer at Finder covering energy, mobile phone and broadband plans to help find you the best deals. Dylan previously worked as a graduate travel writer at Finder. He graduated from the University of Technology Sydney with a Bachelor of Communication majoring in Journalism and a Bachelor of Arts in International Studies with his major in Italy.