eero Secure?

What's the deal?

eero Secure is an advanced security-focused subscription service that is designed to take your internet security to the next level. It’s a small package that packs a punch! Armed with the following features, you’ll soon be wondering how you managed your home internet without it!

And the great news is that when you purchase an eero device from Tangerine, we’ll give you a subscription to eero Secure at no additional cost for use with a compatible Tangerine internet service.*



Outages happen. When they do, eero’s Internet Backup feature will allow you to switch to an alternate internet connection (e.g., mobile/phone hotspot) so you can keep connected. When the outage is over, the eero network will automatically switch back to your wired connection, how clever! ^

How to set up an internet backup >


With an eero Secure subscription, you get access to active threat protection which helps to keep your eero home network safe from cyber threats by blocking access to malicious sites and protecting your connected devices from malware.

How to active advanced security >


An eero Secure subscription comes with content filters that help to prevent your children from seeing certain categories of inappropriate content when connected to your eero network.

How to apply content filters >

Block &

Block & Allow gives parents more granular control over which individual sites and apps your children can and can’t visit when they’re connected to your eero network.

How to block websites >


Tired of getting a million pop-up ads when you’re just trying to read an article? Say goodbye to annoying pop-ups. eero Secure helps improve your internet experience by blocking a variety of intrusive ads on devices connected to your eero network for a better browsing experience.

How to block ads >

Easy to
set up

eero Secure is easy to set up and use with the eero mobile app. Once your eero Secure subscription is activated, you can simply download the eero app and follow the prompts to set up your secure network.

How to set up your eero 6+ >


Your eero Secure subscription operates at an account level to protect all users connected to your home eero network, making it a great solution for families.

How to create user profiles >

Knowledge is power

eero Secure gives you insights into your household’s historical network usage and performance, so you can see who’s consuming the most data and keep track of your usage over time.

How to view your data usage >

eero Secure enhances your eero with services to help keep your household’s connected devices safe and secure.


* eero Secure subscriptions are subject to Tangerine's Standard Form of Agreement - Part 1 and other applicable policies available on our Policies page

^ eero Internet Backup requires a compatible backup internet connection in range of a compatible eero devices. Tangerine does not guarantee zero disruption and brief network downtime may occur during failover. You are responsible for applicable data charges with backup internet connection providers and ensuring authorized use. Network speeds are dependent on the backup provider, and coverage, uptime, technology, and speeds will vary. Will require backup power if the power goes out. Certain eero features may be incompatible with eero Internet Backup.

eero 6+ is a mesh Wi-Fi device that connects to your nbn® connection box to provide fast, strong, and stable Wi-Fi. eeros TrueMesh technology enable... Read More
When you purchase an eero device from Tangerine, we will provide you with an ongoing subscription to eero Secure at no additional cost for use with a ... Read More
Instructions on how to easily set up your eero 6+ and network can be found in our quick start guide and below.Step 1: Download the free eero app from ... Read More
You can connect your smart home devices to your eero network once you have linked your eero account with your Amazon account. If you didnt link your a... Read More
You can set custom schedules, control internet access, and apply content filters by creating profiles through the eero mobile app. How to create a pr... Read More
A guest network allows you to easily share your home Wi-Fi with family and friends while protecting network security. You can enable and disable your ... Read More
The speed test analyses the upload and download speeds on your eero 6+. To conduct a speed test: 1. Tap on the Activity tab 2. Tap a tile on the Int... Read More
To view data usage on your eero 6+ network: Tap on the Activity tab Tap on Downloaded Data to view the overall Wi-Fi data usage Tap Show Live Usa... Read More
Regular software updates are available to you through the eero mobile app to bring you the latest and greatest in eero Wi-Fi. Software security update... Read More
On the front of your eero, there is a LED status light. When everything is running correctly, your eero's light will be solid blue (unless you have tu... Read More
Through the eero app you can turn your eero LED lights off or on to best suit your preferences. To manage your eeros LED light: From the Home tab t... Read More
As a troubleshooting step, it is generally recommended to power cycle your eero by unplugging its power cable, waiting 30 seconds and plugging it back... Read More
The eero 6 systems are equipped with a built-in Zigbee smart home hub, eliminating the need for additional Zigbee hubs around your home to connect com... Read More
eero Secures content filters gives users the ability to apply pre-set content filters by age ranges, or they can customize by category, including adul... Read More
eero Secures Internet backup lets users add alternate wireless backup connections such as their personal hotspot to keep their Wi-Fi up and running du... Read More
eero Secures advanced security feature helps keep your family safe from accidentally visiting malicious sites that may infect your devicesTo turn on a... Read More
eero Secures Block Allow feature gives users control over which sites can be visiting by other users on their network and viewing inappropriate conte... Read More
eero Secure gives users the ability to block other users access to apps as well as allow access to apps that may otherwise be blocked by content filte... Read More
eero Secure's ad blocking feature helps you improve your browsing experience by blocking a variety of ads on your devices. To block ads: From the '... Read More

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