GOT ANY JUICY QUESTIONS
WE CAN HELP WITH?
You can call us during support hours on 1800 211 112, or login to our Customer Portal any time to manage your service, submit a service or billing enquiry, request a payment extension, or log a case with our technical support team.
Alternatively, jump onto Live Chat in the bottom righthand corner of our website for 24-hour technical support Monday to Friday, or 8am - 8pm Saturday to Sunday (AEST).
For general sales or service enquiries, you can contact us via WhatsApp on +61 429637422. However, please be aware that WhatsApp is not suitable for time sensitive requests, such as technical support, service cancellations and financial hardship assistance.
Find us on Live Chat or via WhatsApp on +61 429637422. Alternatively leave us a message below and this will be forwarded to our Sales Team.
8.30am – 7pm, Weekdays,
9.00am – 6pm, Saturdays AEST
24 hours, 7 days a week
Pay Bills by Phone
(24 hrs a day)
For media enquiries only
NATIONAL RELAY & INTERPRETING SERVICE
If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.
Lv 6. 132-136 Albert Road South Melbourne, VIC 3205, Australia