Policies

ALL YOU NEED TO KNOW ABOUT OUR PLANS

Tangerine Telecom Policies

The following are the customer policies for Tangerine Telecom Pty Ltd ("The Company"), Level 6, 132 Albert Rd, South Melbourne, VIC, 3205. Call 1800 211 112.

Policy

Critical Information Summaries & Key Fact Sheets

Hardware

Terms and Conditions - Current Offers

Terms and Conditions - Expired Offers

National Relay & Interpreting Service

If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.

Appointment of Advocate or Authorised Representative

If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.

Request for Alternative Document Formats

We are happy to make any documentation available in alternative format on request. For example, larger print, braille or alternative electronic format. Please contact our team to request this.

"Fast, reliable speed and great customer service"

Rosie, 12 Apr 2023

Product Review

Tangerine Telecom is rated 4.2 out of 5 by 6015 customers