Modem set up guides - Google Nest Wifi, Netcomm & BYO modems
Thanks for signing up for a Tangerine nbnTM plan! We can't wait to get your new, speedy internet connection up-and-running.
The links below provide step-by-step instructions on how to configure your modem. Whether you purchased Google Nest Wifi, a Netcomm Mesh Wifi system, or chose to BYO (Bring your own) modem, you should find all the information you need to get your Tangerine internet connection online.
Google Nest Wifi
Netcomm devices
Netcomm NF18MESH modem set up - FTTN/B connections
Netcomm NF18MESH modem set up - FTTP connections
Netcomm NF18MESH modem set up - HFC connections
Netcomm NF18MESH modem set up - FTTC connections
Netcomm NF18MESH modem set up - Fixed Wireless connections
Netcomm NS-01 Satellite set up guide
BYO modem configutation
BYO modem configuration guide - FTTN/B connections
BYO modem configuration guide - FTTP connections
BYO modem configuration guide - HFC connections
BYO modem configuration guide - FTTC connections
BYO modem configuration guide - Fixed Wireless connections
TP Link device
TP-Link VR300 modem set up - FTTN/B connections
Need assistance? Get in touch with our technical support team to get your connection up-and-running.
Tangerine technical support
1800 211 112
Overseas: +61429637422
WhatsApp: +61390219632
8am - 10pm (Weekdays) AET
8am - 8pm (Weekends) AET