Help & FAQs

How to set up eero Secure internet backup

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eero Secures Internet backup lets users add alternate wireless backup connections such as their personal hotspot to keep their Wi-Fi up and running during an nbn® or modem outage. When the internet goes down users can temporarily switch their eero network over to their backup sourceto broadcast Wi-Fi throughout their home, so their connected devices stay online

To set up an Internet backup:

  1. From the Home tab in the eero mobile app, tap on Internet and select eero Internet Backup.  
  2. Toggle on eero Internet Backup to turn on. 
  3. Click on Add a network.  
  4. Select your network from the list and enter your password.  

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