Requirements to use your own BYO device for NBN

Tangerine supports  a BYO NBN modem/router option when connecting for NBN. We do not require the VLAN tagging feature on your BYO device as do a lot of other NBN providers.

It is important to check that your modem/router supports the relevant connection type detailed in the table below for the type of NBN that is used to connect your property. If you need any assistance please get in touch with our team.

Our technical team can help as much as possible with configuration of your BYO device. Due to the vast range of devices that are out there we may not be able to support every make and model. Due to this we recommended that you have a good understanding of how to configure your own device.

If you wish to use a Tangerine NBN phone plan with your own BYO device it is important that the device supports VOIP services.

If you're unsure or would just prefer us to ship a pre-configured NBN modem that's ready to go you can order one right here.

Download your
FREE Guide to the NBN

First Name *

Last Name *

Email Address *

Enquiry Type * Download Guide

Prove you're not a robot *

See our Privacy Collection Statement

Recent Help Articles

• Do I need to cancel my old NBN service when transferring to Tangerine?
• Why is my NBN running slow?
• Can I put my NBN service "on hold"?
• Roaming Travel Packs
• Does Tangerine charge a speed change fee?
• Can I set up a reverse DNS record (PTR record) with my Tangerine NBN plan?
• Risk Free 14 Day Trial Terms and Conditions
• Mobile Coverage & Speed Information
• Tangerine offers discounted price on upgraded NBN modem (Netcomm NF18ACV) until June 30.
• More Information on NBN Speeds