PoliciesCritical Information Summary for your Plan
Critical Information Summary for your Plan
Below you will find links to the Critical Information Summary for your Tangerine Plan.
NBN Plans (6-month promotional pricing)
NBN Unlimited XXXL Speed Boost
NBN Bundle Plans (6-month promotional pricing)
NBN Unlimited Bundle Standard Speed
NBN Unlimited Bundle XL Speed Boost
NBN Unlimited Bundle XXL Speed Boost
NBN Unlimited Bundle XXXL Speed Boost
Phone & Mobile
National Relay & Interpreting Service
If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.
Appointment of Advocate or Authorised Representative
If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.
Request for Alternative Document Formats
We are happy to make any documentation available in alternative format on request. For example, larger print, braille or alternative electronic format. Please contact our team to request this.