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Critical Information Summary for your Plan

Below you will find links to the Critical Information Summary for your Tangerine Plan.


NBN Plans

nbn™ Personal Unlimited Plans

nbn™ Personal Fixed Wireless Plus


SIM Only Mobile Plans (Telstra network)

Mobile Broadband

Mobile Broadband Plans (Telstra Network)

Home Voice

Home Voice Plan

National Relay & Interpreting Service

If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.

Appointment of Advocate or Authorised Representative

If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.

Request for Alternative Document Formats

We are happy to make any documentation available in alternative format on request. For example, larger print, braille or alternative electronic format. Please contact our team to request this.