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Critical Information Summary for your Plan

Below you will find links to the Critical Information Summary for your Tangerine Plan.


nbn® Plans

nbn® Personal Unlimited Plans

nbn® Personal Fixed Wireless Plus


SIM Only Mobile Plans (Telstra network)

Mobile Broadband

Mobile Broadband Plans (Telstra Network)

Home Voice

Home Voice Plan

Interpreting Service

If you're d/Deaf or find it hard to hear or speak to hearing people on the phone, you can make a call through the National Relay Service (free service).

If English isn't your first language, you can access personal translating and interpreting services through TIS National (fees apply).

Appointment of Advocate or Authorised Representative

If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.

Request for Alternative Document Formats

We are happy to make any documentation available in alternative format on request. For example, larger print, braille or alternative electronic format. Please contact our team to request this.