Call 1800 211 112

Help & FAQs

Can I upgrade the included modem?

We do offer the opportunity to upgrade the modem at the time of ordering. This is useful if you wish to run your home network as fast as possible and make use of the latest AC wifi technology. You may have a home media centre or make use of online gaming at home.

The Netcomm NF18ACV modem provides high speed AC Wifi and does support voice services. AC Wifi provides a greater Wifi range. It also has Gigabit ethernet ports.

The upgraded modem is suitable for FTTP, FTTN, HFC and Fixed Wireless connections. The AC Wifi technology ensures that data can be transferred between devices on your home network as quickly as possible.

You can purchase these modems individually or add the NF18AVC to your order with any Unlimited NBN plan.


< Go Back
Download your FREE Guide to the NBN

Download your
FREE Guide to the NBN

See our Privacy Collection Statement

Recent Help Articles

6 Refreshingly Good Reasons to Sign Juice-Up


14 Day Risk Free Trial

Just cancel if you're not satisfied


No Lock In Contracts

We're confident you'll love it


No Set Up Fees

We get you up and running quickly


Unlimited Data

Crack on, download that movie


Super Quick Answer Times

Industry leading and fast


7 Day Technical Support

We're here for you, weekends included

NBN Rollout Map

Check if you can get connected at your address

(Hold tight! It takes a moment to load...)