Help & FAQs

Will I need a new SIM card?

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You may need a new SIM card when you upgrade your device.

Many 3G devices use a mini or micro-SIM, whereas most 4G devices use a nano SIM.

Tangerines SIM cards are a 3-in-1 SIM. This means the SIM can be broken down into 3 different sizes (Standard, Micro or Nano) to fit any mobile phone or device.
If your new mobile phone is eSIM compatible and you want to change from a physical SIM to eSIM, click

If you are unsure about which size to use in your new device, simply Google the model of the device or check with the manufacturer to confirm the size needed.

TIP: If you make the SIM card too small, you can put the SIM back into the larger bracket. It is best to sit the SIM and bracket on a flat surface to put it back together.

You may need a new SIM card when you upgrade your device.

Many 3G devices use a mini or micro-SIM, whereas most 4G devices use a nano SIM.

Tangerines SIM cards are a 3-in-1 SIM. This means the SIM can be broken down into 3 different sizes (Standard, Micro or Nano) to fit any mobile phone or device.

If you are unsure about which size to use in your new device, simply Google the model of the device or check with the manufacturer to confirm the size needed.

TIP: If you make the SIM card too small, you can put the SIM back into the larger bracket. It is best to sit the SIM and bracket on a flat surface to put it back together.







If your new mobile phone is eSIM compatible and you want to change from a physical SIM to eSIM, click here to find out how to make the switch.

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