Help & FAQs

How do I set up my modem at my new address?

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For information on how to set up your Tangerine supplied modem or BYO modem refer to our step-by-step guides on our website or contact our technical support team.

Please note, if you choose to BYO modem you are expected to know how to configure your own device. Due to the vast range of devices available in market, our team can't support every make and model. Its for this reason that we recommend purchasing apre-configured NBN modemfrom us on our website or by calling our Sales team

1800 211 112


CUSTOMER SERVICE
8.30AM – 7PM, WEEKDAYS,
9.00AM – 6PM, SATURDAYS AEDT

TECHNICAL SUPPORT
8AM – 10PM WEEKDAYS,
8AM – 8PM SAT SUNDAY AEDT



"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

Product Review
Tangerine Telecom is rated 4.3 out of 5 by 7584 customers