Help & FAQs

How do I know if my existing equipment will work with Fresh Fibre?

Unlimited NBN Plans from $44.90/mth - See Plans

The majority of nbn™ compatible routers will work on an Fibre-to-the-Premise service, you may just need to update your equipment settings before being able to use the service.
Your modem/router will need to support a WAN connection and our connection type is PPPoE. If you need a hand with this, you can get in touch with our tech support team on 1800 211 112 or via our website livechat option.
 
*we cannot guarantee that all BYO equipment will work on our service, however our team will do their best to help you get your existing equipment working if compatible.

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