Help & FAQs

How to conduct a software update for your eero 6+

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Regular software updates are available to you through the eero mobile app to bring you the latest and greatest in eero Wi-Fi. Software security updates are guaranteed until at least five years after the device is last available for purchase on the eero websites. After that time, eero strive to provide software security updates for as long as they can (subject to technical and other limitations)

If there is a software upgrade available for your network, follow these instructions to start the upgrade process:

  1. Tap the Settings tab
  2. Select Software updates.
  3. Tap Install Now.
  4. Read the update details and select Yes, update now if you want to update your system.

Customers can now select their preferred time window for software updates. The default setting is 2 AM local time.

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