Help & FAQs

Do I have to do anything on my move in day for my relocated nbn® service?

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Once your new address is nbn® ready and active, you can plug in your modem to enjoy fast, reliable internet with Tangerine

If you have a BYO device and have plugged in your modem but are not connected, modem reconfiguration may be required. To reconfigure your modem, we recommend referring to your modem manufacturers support page. Due to the vast range of devices available in market, our team can't support every make and model. It is also important that you have read our BYO device requirements to ensure your device is compatible with your new address nbn® technology type (if applicable).

If you would like to upgrade your modem, check out our device options on our nbn® page

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

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Tangerine Telecom is rated 4.2 out of 5 by 7911 customers