Call 1800 211 112

Help & FAQs

Is there a charge if I need a technician installation appointment?

There is no charge for standard installation. This includes the visit from the technician.

If NBN has deemed your property a new development, the NBN New Development Fee may apply. If you are moving in to a brand new property and connecting to the NBN for the first time this fee will likely apply.

< Go Back
Download your FREE Guide to the NBN

Download your
FREE Guide to the NBN

See our Privacy Collection Statement

Recent Help Articles

6 Refreshingly Good Reasons to Sign Juice-Up


14 Day Risk Free Trial

Just cancel if you're not satisfied


No Lock In Contracts

We're confident you'll love it


No Set Up Fees

We get you up and running quickly


Unlimited Data

Crack on, download that movie


Super Quick Answer Times

Industry leading and fast


7 Day Technical Support

We're here for you, weekends included

NBN Rollout Map

Check if you can get connected at your address

(Hold tight! It takes a moment to load...)