Help & FAQs

What are your opening hours?

Unlimited NBN Plans from $49.90/mth - See Plans

Got questions on your order or bills? Our Customer Service team is happy to help.

You may contact them during these hours:

Monday - Friday 

8.30am-7pm AET

Saturday

9am-6pm AET

In case that our Customer service team is closed and you have questions on your bill, you may also send in your billing enquiries from our Self Care portal, a guide can be found here.

 

But in any case it is our Technical team that you need to get in touch with, we are open during these times:

Monday - Friday

8am-10pm AET

Saturday - Sunday

8am-8pm AET

 

Call us at 1800 211 112, reach us via Live Chat with Peely or leave us a message.

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Tangerine Telecom is rated 4.2 out of 5 by 2003 customers