Help & FAQs

When does the pre-payment for my first month start ?

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When signing up for a service with us online a pre-payment is taken for your first month of ADSL ornbn® bundleaccess fee. Charges for the service only commence when your service becomes active.

For example, your nbn® may take 10 days to active with nbn® Co, so the pre-payment you make would start from the time that you are activated for the first month

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