Roam with more data for longer

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With international travel rebounding at a fast rate, Tangerine is excited to give customers greater data allowances with extended durations when roaming overseas.

With the launch of their new international travel packs from Friday (21 July 2023), Tangerine customers will be better able to stay connected with loved ones and access essential services when abroad.

NEW INTERNATIONAL ROAMING PACKS

Tangerine's travel packs are a once-off add-on which provides customers with a fixed allocation of standard voice calls, SMS and data for use over 65 eligible countries, for the duration of the pack.

Commenting on the new roaming allowances, Tangerine CEO Andrew Branson said “our lives are becoming more data intensive than ever, and this does not change when we go overseas.”

“We understand that customers still want to keep in touch with family and friends via WhatsApp, upload to Instagram, avoid getting lost with Google Maps and stream the latest music on Spotify so that's why we've introduced these new allowances.

“Our new and improved international roaming packs are designed to provide our customers with enhanced data capabilities and extended durations, ensuring they can enjoy a more reliable overseas mobile experience. The new packs come with a higher amount of included data, providing better value per GB of data” Branson continued.

“Our new roaming packs are available across all our mobile plans currently available for sign-up on our website, and make it easy to track your data usage in our portal and by receiving SMS messages when 50%, 85% and 100% of a travel pack inclusion is reached. Customers can keep their number and avoid waiting in long airport queues to buy a local SIM card.

“Whether it’s laying by the pool in Bali, skiing in Canada or enjoying Aperols in Italy – these data packs make it easier for our customers to connect, stream, upload and browse while travelling abroad in over 65 countries” Branson concluded.

Further important information about Tangerine’s new international roaming packs:

·         Travel packs continue to be able to be used over 65 countries: Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Fiji, Finland, France, Germany, Greece, Guernsey (UK), Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Latvia, Lithuania, Luxembourg, Macao, Macedonia, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Samoa, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, UK, USA, United Arab Emirates, Vanuatu, Vietnam.

·         You'll receive alerts when you have used about 50%, 85% and 100% of your Travel Pack inclusions.

·         The current 5- and 10-day travel packs will no longer be available for purchase from Friday 21 July 2023. However, customers who have purchased a travel pack before this date will continue to be able to use it under the existing terms and inclusions until it expires.

·         Roaming packs will work up until 11.59pm AEST (Australian Eastern Standard Time) on the last day of your pack. So, if you activate at 2.00pm on Monday, your 5-day travel pack will cease to work at 11.59pm on Saturday.

·         The new packs include a lower volume of SMS and call minutes than our current packs to enable us to offer a higher amount of included data.

·         The process of purchasing and activating a new pack remain unchanged.