Help & FAQs

How do I cancel my service?

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While we don't want to see you go, if you wish to cancel your service you can submit a cancellation order through the Self Care Portal. We reccomend you select a preferred date for cancellation that aligns with the end of your bill cycle to get the most out of your plan and avoid any additional charges

Learn how to submit a cancellation order for:

- nbn®

- Mobile and Mobile Broadband


Unfortunately we don't have the functionality in the portal for you to cancel your Home Voice service so we ask that you give our team a call on 1800 211 112 for assistance

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

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Tangerine Telecom is rated 4.2 out of 5 by 7751 customers