Help & FAQs

My account has been locked, what does this mean?

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You may have entered an incorrect verification code too many times.

To protect your security, our system will lock you out of your account for 15 minutes after 3 unsuccessful login attempts.

After 15 minutes, you can attempt to login again and get sent a new verification code.

Alternatively, you can call our Customer Service team on.

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Basdenpaul, 12 Feb 2024

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