How do I set up or change my direct debit details?
You can set up or change your direct debit details via our Secure Direct Debit Payment Portal.
To login you will require your customer account number, registered email address and account password. If you are unsure of your account password you can reset this using your registered mobile number. A reset password will be sent to your registered mobile number via SMS.
Alternatively, simply give us a quick call on 1800 211 112 and we can set this up or make any changes for you.
Recent Help Articles
- NBN Dropouts - FTTN/FTTB/FTTC
- Do I need to cancel my old NBN service when transferring to Tangerine?
- Why is my NBN running slow?
- Can I put my NBN service "on hold"?
- Roaming Travel Pack
- Does Tangerine charge a speed change fee?
- Can I set up a reverse DNS record (PTR record) with my Tangerine NBN plan?
- Risk Free 14 Day Trial Terms and Conditions
- Mobile Coverage & Speed Information
- Tangerine offers discounted price on upgraded NBN modem (Netcomm NF18ACV) until June 30.
6 Refreshingly Good Reasons to Sign Juice-Up
14 Day Risk Free Trial
Just cancel if you're not satisfied
No Lock In Contracts
We're confident you'll love it
No Set Up Fees
We get you up and running quickly
Crack on, download that movie
Super Quick Answer Times
Industry leading and fast
7 Day Technical Support
We're here for you, weekends included
NBN Rollout Map
Check if you can get connected at your address
(Hold tight! It takes a moment to load...)