Help & FAQs

How do I set up or change my direct debit details ?

Unlimited NBN Plans from $54.90/mth - See Plans

You can set up or change your direct debit details via our Secure Direct Debit Payment Portal.

To login you will require your customer account number, registered email address and account password. If you are unsure of your account password you can reset this using your registered mobile number. A reset password will be sent to your registered mobile number via SMS.

Alternatively, simply give us a quick call on 1800 211 112 and we can set this up or make any changes for you. 

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Tangerine Telecom is rated 4.2 out of 5 by 612 customers