Help & FAQs

How in advance should I schedule my nbn® service relocation?

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Service relocation times can vary depending on your new propertys nbn® readiness and the type of nbn® connection.

If your new property has been connected to nbn® previously we should be able to get you connected in 1-3 business days. If your property has not been connected to nbn® before then an nbn® technician may have to come to your property to activate your new service. We always request the next available appointment however, depending on the workload of the nbn® technicians in your area and your homes nbn® readiness this can take up to 1 to 3 weeks from the time of ordering

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Basdenpaul, 12 Feb 2024

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