Help & FAQs

How long do I have to activate my new SIM card(s)?

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We will send you your new SIM card(s) from 1 May 2023 via post

You will have until 30 June 2023 to activate before your service will be terminated, We recommend that you activate your new SIM card(s) as soon as you receive it. A $10 fee may apply if you do not activate before 30 June 2023 and need to order a new SIM from us. Switching before this date will help avoid any disruption to your service(s).

"Excellent Customer Service. 10/10"

Basdenpaul, 12 Feb 2024

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Tangerine Telecom is rated 4.2 out of 5 by 7751 customers