Help & FAQs

How to check if your phone line is active

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An easy way to check if your phone line is active is by plugging a phone into your wall socket. If you hear a dial tone this means you have an active phone line. If it is not possible to find out using this method, the next option would be to call a service provider and have them check for you.

However, if you are looking to get connected to the nbn™, you might be surprised to learn you don’t need an active phone line. If you are not currently paying a monthly fee for a phone connection, it is more than likely your phone line is INACTIVE.

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