Help & FAQs

How to make a manual payment

You can make a manual payment to your account via the website or in the Self Care Portal.

In the Self Care Portal, follow these easy steps to make a payment.

1. Click on the ‘$ Payment’ tab at the top of the page.

2. The payment tool will be automatically selected. All you need to do is fill in the following details

a. Card Number

b. Expiration

c. CCV

d. Full Name

e. Amount to pay

3. Click ‘Pay’.

If you want to use these card details for your ongoing monthly direct debit, simply tick the checkbox ‘Also register this card for Direct Debit’.