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Help & FAQs

What happens when I sign up for a SIM only plan?

After you sign up for one of our SIM only mobile plans using the Telstra 4G network we will despatch a SIM card within 24 hours.

This SIM card is a triple punch SIM card that will fit any phone.

When you receive the SIM card, simply give us a call between the hours of 8.30am and 8pm Monday to Friday and 9am - 6pm Saturdays or public holiday and we will activate the SIM card.

Activation takes between 10 minutes and 1 hour and your mobile number will transfer to Tangerine on Telstra 4G.

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