Call 1800 211 112

Help & FAQs

What happens when I sign up for a SIM only plan?

After you sign up for one of our SIM only mobile plans using the Telstra 4G network we will despatch a SIM card within 24 hours.

This SIM card is a triple punch SIM card that will fit any phone.

When you receive the SIM card, simply give us a call between the hours of 8.30am and 8pm Monday to Friday and 9am - 6pm Saturdays or public holiday and we will activate the SIM card.

Activation takes between 10 minutes and 1 hour and your mobile number will transfer to Tangerine on Telstra 4G.

< Go Back
Download your FREE Guide to the NBN

Download your
FREE Guide to the NBN

See our Privacy Collection Statement

Recent Help Articles

6 Refreshingly Good Reasons to Sign Juice-Up


14 Day Risk Free Trial

Just cancel if you're not satisfied


No Lock In Contracts

We're confident you'll love it


No Set Up Fees

We get you up and running quickly


Unlimited Data

Crack on, download that movie


Super Quick Answer Times

Industry leading and fast


7 Day Technical Support

We're here for you, weekends included

NBN Rollout Map

Check if you can get connected at your address

(Hold tight! It takes a moment to load...)