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What will happen to my 4G mobile device that uses the 3G network to make calls?

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Not all 4G mobile devices have VoLTE, so they still make voice calls on the 3G network.

To make voice calls on the 4G network, customers with 4G mobile devices that dont support voice calling will need to upgrade to VoLTE-capable 4G or 5G devices before the 3G network closes on 30 June 2024.

If you are using a 4G non-VoLTE mobile device after the closure of Telstras 3G network, it will still be able to use data, but it will not be able to make or receive voice calls, including Triple Zero (000) emergency calls.

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