Help & FAQs
What settings are required for my NBN modem?
The following settings can be used to configure your device for use on the NBN network with Tangerine:
| Authentication: | |
| ISP Username
|
As supplied by Tangerine
|
| ISP Password
|
As supplied by Tangerine
|
| Encapsulation
|
PPPoE
|
| Connection Types:
|
|
| FTTP, HFC & Fixed Wireless
|
Ethernet WAN
|
| FTTN / FTTB
|
VDSL |
| VLAN ID Settings:
|
|
| NBN ordered 1st June 2017 onwards
|
Disabled / not active
|
| NBN ordered pre-1st June 2017
|
VLAN ID 100
|
| Email: | |
| Outgoing mail server
|
rely.wcg.net.au |
| Webmail | http://webmail.tangerinetelecom.com.au |
< Go Back
Recent Help Articles
- Do I need to cancel my old NBN service when transferring to Tangerine?
- Why is my NBN running slow?
- Can I put my NBN service "on hold"?
- Roaming Travel Pack
- Does Tangerine charge a speed change fee?
- Can I set up a reverse DNS record (PTR record) with my Tangerine NBN plan?
- Risk Free 14 Day Trial Terms and Conditions
- Mobile Coverage & Speed Information
- Tangerine offers discounted price on upgraded NBN modem (Netcomm NF18ACV) until June 30.
- More Information on NBN Speeds
6 Refreshingly Good Reasons to Sign Juice-Up
14 Day Risk Free Trial
Just cancel if you're not satisfied
No Lock In Contracts
We're confident you'll love it
No Set Up Fees
We get you up and running quickly
Unlimited Data
Crack on, download that movie
Super Quick Answer Times
Industry leading and fast
7 Day Technical Support
We're here for you, weekends included
NBN Rollout Map
Check if you can get connected at your address
(Hold tight! It takes a moment to load...)