Help & FAQs

What settings are required for my NBN modem?

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The following settings can be used to configure your device for use on the NBN network with Tangerine:


ISP Username As supplied by Tangerine
ISP Password As supplied by Tangerine
Encapsulation PPPoE
Connection Types:  
FTTP, FTTC, HFC & Fixed Wireless Ethernet WAN
VLAN ID Settings:  
NBN ordered 1st June 2017 onwards Disabled / not active
NBN ordered pre-1st June 2017 VLAN ID 100

We have a number of guides available to assist in connecting your own BYO modem/router. Find these here.

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