Moving House?

At Tangerine we know just how stressful moving houses can be, so let us help with the heavy lifting by getting you connected with fast, reliable internet.

Whether you’re an existing customer relocating your service or a new customer looking to make the switch to Tangerine, we’re here to help!

Moving house is made easy-peezy-tangerine-squeezy with Tangerine!

Switching to Tangerine while Moving House

Looking to sign up to Tangerine and moving house? Don’t worry, we’ve got you covered!

Why get nbn^® from Tangerine?

Unlimited Data

Crack on, download that movie

Plan Discount for 6 months

Available for new customers only

No Lock-in contracts

We're confident you'll love it

No Setup Fees

We get you up and running quickly

TIP: Before you change your service, check to see if your new home is nbn^® ready, the type of connection available at your new address, and approximate timeframes for connection.

You can check your address here:

Can’t find your address?

Once you’ve confirmed that your new address is nbn^® ready and the type of service available at your new address, follow these easy steps to get connected

TIP:You can select your connection date upon sign up to align with your move in date, it's so easy!

Build your plan

Choose your nbn® speed

Value

25Mbps Download /8.5Mbps Upload Typical Evening Speed (7-11pm)

NEW CUSTOMER DISCOUNT*
UNLIMITED DATA
NO LOCK-IN CONTRACT
FREE STANDARD CONNECTION
STICKY IP ADDRESS INCLUDED

Great for:

Basic internet activities
1-2 person households

~Check which nbn® plan suits your needs

$49.90/MTH

For 6 months, then $64.90 ongoing*

Critical Information Summary
nbn® Key Fact Sheet
*New Customer Promo T&Cs

Value Plus

50Mbps Download /17Mbps Upload Typical Evening Speed (7-11pm)

NEW CUSTOMER DISCOUNT*
UNLIMITED DATA
NO LOCK-IN CONTRACT
FREE STANDARD CONNECTION
STICKY IP ADDRESS INCLUDED

Great for:

Video calling & streaming
3-4 person households

~Check which nbn® plan suits your needs

$59.90/MTH

For 6 months, then $79.90 ongoing*

Critical Information Summary
nbn® Key Fact Sheet
*New Customer Promo T&Cs

Speedy

100Mbps Download /17Mbps Upload Typical Evening Speed (7-11pm)

NEW CUSTOMER DISCOUNT*
UNLIMITED DATA
NO LOCK-IN CONTRACT
FREE STANDARD CONNECTION
STICKY IP ADDRESS INCLUDED

Great for:

Working from home
5-9 person households

~Check which nbn® plan suits your needs

$64.90/MTH

For 6 months, then $84.90 ongoing*

Critical Information Summary
nbn® Key Fact Sheet
*New Customer Promo T&Cs

SuperSpeedy

245Mbps Download/21Mbps Upload Typical Evening Speed (7-11pm)

NEW CUSTOMER DISCOUNT*
UNLIMITED DATA
NO LOCK-IN CONTRACT
FREE STANDARD CONNECTION
STICKY IP ADDRESS INCLUDED

Great for:

UHD video streaming
10+ person households

~Check which nbn® plan suits your needs

$84.90/MTH

For 6 months, then $104.90 ongoing*

Critical Information Summary
nbn® Key Fact Sheet
*New Customer Promo T&Cs

UltraSpeedy

650Mbps Download /42Mbps Upload Typical Evening Speed (7-11pm)

NEW CUSTOMER DISCOUNT*
UNLIMITED DATA
NO LOCK-IN CONTRACT
FREE STANDARD CONNECTION
STICKY IP ADDRESS INCLUDED

Great for:

Premium internet experience
10+ person households

~Check which nbn® plan suits your needs

$104.90/MTH

For 6 months, then $124.90 ongoing*

Critical Information Summary
nbn® Key Fact Sheet
*New Customer Promo T&Cs

choose your modem

Access premium performance and speeds

eero 6+

1 Eero Device

Includes eero Secure subscription at no additional cost.

1-2 bedroom homes up to 140m²

SUITABLE FOR FTTP/FTTC/HFC & FIXED WIRELESS CONNECTIONS
WI-FI 6+
CONTROL YOUR HOME NETWORK WITH STATE-OF-THE-ART APP
FAST & EASY SET-UP

$169.90

Full specifications
Hardware Limited Refund Policy

eero 6+

2 eero devices

Includes eero Secure subscription at no additional cost.

3-4 bedroom homes up to 280 m²

SUITABLE FOR FTTP/FTTC/HFC & FIXED WIRELESS CONNECTIONS
WI-FI 6+
CONTROL YOUR HOME NETWORK WITH STATE-OF-THE-ART APP
FAST & EASY SET-UP

$309.90

Full specifications
Hardware Limited Refund Policy

eero 6+

3 eero devices

Includes eero Secure subscription at no additional cost,.

5-6 bedroom homes up to 420 m²

SUITABLE FOR FTTP/FTTC/HFC & FIXED WIRELESS CONNECTIONS
WI-FI 6+
CONTROL YOUR HOME NETWORK WITH STATE-OF-THE-ART APP
FAST & EASY SET-UP

$439.90

Full specifications
Hardware Limited Refund Policy

The latest NetComm Wi-Fi 6 devices for your home.

NetComm CF40 WiFi 6

Pre-configured NetComm CF40 Wi-Fi 6

$129.90

Full Specifications
Hardware Limited Refund Policy

Netcomm NF20 Wifi 6

Pre-configured Netcomm NF20 Wifi 6

$169.90

Full specifications
Hardware Limited Refund Policy

Netcomm NF20 Wifi 6 + 1 Satellite

Pre-configured Netcomm NF20 Wifi 6 + 1 Satellite

$289.90

Full specifications
Hardware Limited Refund Policy

Netcomm NF20 Wifi 6 + 2 Satellites

Pre-configured Netcomm NF20 Wifi 6 Router + 2 Satellites

$399.90

Full specifications
Hardware Limited Refund Policy

Use your own nbn compatible modem

BYO Modem

BYO device must be compatible with nbn<sup>®</sup> connection type. You are responsible for configuring your BYO device.

$0.00

^{^}Top 15 countries includes: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK & USA.

^~All Tangerine Telecom plans are subject to the Tangerine Telecom Fair Use Policy available on our policies page.

*Network Speed and Coverage Information

Tangerine uses the Telstra Wholesale Mobile Network, click here to learn more.

The mobile products of Tangerine provide a mobile coverage footprint of 98.8% of the Australian population, covering more than 1.6 million square kilometres.
Download speeds are capped at 100Mbps on the 12GB, 25GB, 32GB, 50GB & 80GB plans. Download speeds are capped at 250Mbps on the 150GB plan. This is the maximum potential speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination

Tangerine uses the Telstra Wholesale Mobile Network,click here to learn more.

The mobile products of Tangerine provide a mobile coverage footprint of 98.8% of the Australian population, covering more than 1.6 million square kilometres.

Download speeds are capped at 100Mbps on the 100GB and 200GB plans. Download speeds are capped at 250Mbps on the 400GB plan. This is the maximum potential download speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, location conditions, concurrent users, hardware and software configuration and download/upload destination

ORDER SUMMARY

Plan name

Quantity

Pricing

Total one-off

Total to pay today

Total monthly

$0.00

Save Order & Email

Order Now

ORDER SUMMARY

TOTAL ONE-OFF

$0.00

TOTAL TO PAY TODAY

$0.00

TOTAL MONTHLY

$0.00

Order Now

Save Order & Email

We'll take care of the rest for you!
You'll receive regular emails with the progress
of your new nbn^® service order. It’s that easy!

If at any time you'd like to discuss your nbn^® relocation with us, please contact our team.

Call 1800 211 112

Whatsapp: +61 429637422

Overseas: +61 3 9123 0960

Customer Service

8.30am – 7pm, Weekdays,

9.00am – 6pm, Saturdays AEDT

FAQS

Will I be charged any fees for relocating my nbn® service?

Tangerine does not charge a relocation fee. However, if your new address is not nbn ready then a New Development Fee of $275 may apply. If this fee ap... Read More

How in advance should I schedule my nbn® service relocation?

Service relocation timeframes can vary depending on your new propertys nbn readiness and the type of nbn connectionIf your new property has been conne... Read More

Do I have to do anything on my move in day for my relocated nbn® service?

Once your new address is nbn ready and active, you can plug in your modem to enjoy fast, reliable internet with TangerineIf you have a BYO device and ... Read More

Will a technician need to connect my relocated nbn® service?

If your new address hasnt been connected to nbn before then an nbn technician may need to visit your home to get you connected to the nbn network. In ... Read More

How do I set up my modem at my new address?

For step-by-step instructions on how to set up your Tangerine supplied modem or BYO modem check out on setup guides on our modem set up pageNote: If y... Read More

Can I use the modem my current provider has given me, or do I need to purchase a new one from Tangerine?

If you have a modem supplied by a different service provider, it is important that this device meets the BYO modem requirements. If your modem is not ... Read More

Plan name	Value	Value Plus	Speedy	SuperSpeedy	UltraSpeedy
nbn® speed tier*	25/10	50/20	100/20	250/25**	1000/50**
Typical busy speeds^ download (↓) & upload (↑)	25Mbps ↓ 8.5Mbps ↑	50Mbps ↓ 17Mbps ↑	100Mbps ↓ 17Mbps ↑	245Mbps ↓ 21Mbps ↑	650Mbps ↓ 42Mbps ↑
Great for	Emails & browsing Social media Streaming music 1-2 person households	Social Media Video streaming Working from home 3-4 person households	Online gaming HD video streaming Fast file downloads 5-9 person households	Multiple concurrent users UHD video streaming Fast file downloads 10+ person households	Multiple concurrent users Premium internet experience UHD video streaming Faster file downloads and uploads 10+ person households

Moving House?

Switching to Tangerine while Moving House

Why get nbn® from Tangerine?

Unlimited Data

Plan Discount for 6 months

No Lock-in contracts

No Setup Fees

Once you’ve confirmed that your new address is nbn® ready and the type of service available at your new address, follow these easy steps to get connected

Build your plan

Choose your nbn® speed

Value

$49.90/MTH

Value Plus

$59.90/MTH

Speedy

$64.90/MTH

SuperSpeedy

$84.90/MTH

UltraSpeedy

$104.90/MTH

choose your modem

Access premium performance and speeds

eero 6+

1 Eero Device

$169.90

eero 6+

2 eero devices

$309.90

eero 6+

3 eero devices

$439.90

The latest NetComm Wi-Fi 6 devices for your home.

NetComm CF40 WiFi 6

$129.90

Netcomm NF20 Wifi 6

$169.90

Netcomm NF20 Wifi 6 + 1 Satellite

$289.90

Netcomm NF20 Wifi 6 + 2 Satellites

$399.90

Use your own nbn compatible modem

BYO Modem

$0.00

How about a mobile sim?

12GB

$22.00/MTH

25GB

$27.00/MTH

32GB

$33.00/MTH

50GB

$38.00/MTH

80GB

$45.00/MTH

150GB

$58.00/MTH

12GB

$22.00/MTH

25GB

$27.00/MTH

32GB

$33.00/MTH

50GB

$38.00/MTH

80GB

$45.00/MTH

150GB

$58.00/MTH

*Network Speed and Coverage Information

ORDER SUMMARY

YOUR CART IS EMPTY

ORDER SUMMARY

YOUR CART IS EMPTY

We'll take care of the rest for you! You'll receive regular emails with the progress of your new nbn® service order. It’s that easy!

If at any time you'd like to discuss your nbn® relocation with us, please contact our team.

Call 1800 211 112

Whatsapp: +61 429637422

Overseas: +61 3 9123 0960

Customer Service

8.30am – 7pm, Weekdays,

Why get nbn^® from Tangerine?

Once you’ve confirmed that your new address is nbn^® ready and the type of service available at your new address, follow these easy steps to get connected

We'll take care of the rest for you!
You'll receive regular emails with the progress
of your new nbn^® service order. It’s that easy!

If at any time you'd like to discuss your nbn^® relocation with us, please contact our team.